Question 1

Do I need an app?

Accepted Answer

No. The whole thing is text messages.

Question 2

Can I skip tasks that don't apply to my home?

Accepted Answer

Yes. Setup is a short conversation about what your home actually has. Reminders are built from your answers, so tasks that don't apply to your home never get scheduled. Later, you can drop any reminder by replying IGNORE, ask what else we can remind you about, add new ones, or reschedule — all by text.

Question 3

What if I need a reminder you don't support yet?

Accepted Answer

Tell us during setup, or any time by text. We put it on our build list and text you when it's supported.

Question 4

What if I don't reply?

Accepted Answer

One gentle follow-up. Then I drop it. I'm not going to nag you.

Question 5

Does it work on a flip phone?

Accepted Answer

If it sends and receives texts, yes. That's all it needs to do.

Question 6

How do I cancel?

Accepted Answer

Reply STOP. Done.

Question 7

Can I set it up for my parent?

Accepted Answer

Yes. A lot of people set it up for a parent from their own phone.